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July 28 , 2014
ITIL FOUNDATION COURSE
ITIL FOUNDATION CERTIFICATION
The "Foundation Level" is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL® Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.
ITIL® FOUNDATION ADVANTAGE
Upon successful completion of the education and examination components related to this qualification, candidates can expectto gain a general overview, basic knowledge and understanding of ITIL®.
Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria (2 credits) for the next level of study within the ITIL® Qualification Scheme, the ITIL Intermediate Level.
THIS QUALIFICATION EMPOWERS YOU WITH
The ITIL® qualification is open to any individual who may have an interest in the subject.
ITIL® FOUNDATION LEVEL COURSE OUTLINE
Ø Service Strategy
Ø Service Design
Ø Service Transition
Ø Service Operation
Ø Continual Service Improvement
FREQUENTLY ASKED QUESTIONS (FAQS)
About ITIL® Intermediate Certification Overview, FAQs...
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